2018 Customer Charter


The Customer Charter is the TTC’s commitment to you, our customer. 

3. Quarter 2 - April to June

Commitments

Improvement Area

We will launch an improved and redesigned customer-friendly website to make accessing information about TTC services more convenient.

G-04-B211-SubwayG-04-B213-StreetcarsG-04-B212-BusesG-04-A110-AccessibleG-04-A101-Access

We will introduce the Fair Pass Program to make transit more affordable for eligible low-income residents.

G-04-B211-SubwayG-04-B213-StreetcarsG-04-B212-BusesG-04-A110-AccessibleG-04-B282-Presto
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