Contact us
Please be advised that the Customer Service Centre Office (CSCO) at 1900 Yonge Street, above Davisville Station, is open with modified hours of operation (Monday to Friday 8:30 a.m. to 4:30 p.m.). Only two customers will be permitted in the office at a time. Customers must wear a face covering or mask when visiting the office.
The Customer Service line at 416-393-3030 and Telecommunication Relay Service are open daily 7 a.m. to 10 p.m. (effective September 5, 2021).
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Information on fares, routes, schedules and service
- 416-393-4636 (INFO), Automated information available 24 hours daily.
- 1-866-642-9882, TTC Toll free number.
- Operator-assisted service is available from 8 a.m. to 6 p.m. daily, except statutory holidays.
- Telecommunications Relay Service number 1-800-855-0511, Daily, 8 a.m. to 6 p.m.; except statutory holidays.
- Elevator Service Status Line, 416 539-5438 (LIFT). 24 hours a day, seven days a week.
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Compliments, Complaints and Suggestions
On-line: Compliments, Complaints and Suggestions
By Mail:
Toronto Transit Commission
1900 Yonge Street
Toronto, Ontario M4S 1Z2Telecommunications Relay Service number: 1-800-855-0511
- Relay service is available 24 hours a day, 7 days a week. TTC hours of operation will depend on the TTC department/section being contacted.
Customer Service, by phone: 416-393-3030
- Available from 7 a.m. to 10 p.m. daily, except statutory holidays.
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Telecommunication Relay Service are open daily 7 a.m. to 10 p.m.
Customer Service Centre Office (CSCO), in person:
- 1900 Yonge Street, Toronto (Above Davisville station)
- Weekdays from 8:30 a.m. to 4:30 p.m., except statutory holidays.
Wheel-Trans Compliments, Complaints or Suggestions: wtcs@ttc.ca
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Elevator Service Status Line
Telephone: 416-539-5438 (LIFT)
- Available 24 hours-a-day, seven days-a-week
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Main Switchboard
Telephone: 416-393-4000
• Monday to Friday, 8:00 a.m. to 4:00 p.m
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Claims
Telephone: 416-393-3879
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Lost Articles
Visit the Lost Articles Office Monday to Friday, between 8 a.m. to 4:45 p.m. or on the phone at 416-393-4100 from 12 p.m. to 5 p.m. (except statutory holidays)
Telecommunications Relay Service number: 1-800-855-0511
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Multilingual Services
Telephone: 416-393-4636
- 8 a.m. to 6 p.m. daily, except statutory holidays
- Transit information in more than 80 languages. Press “0”, and ask the telephone operator for your language in its English name.
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Streetcar and Bus Charters
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Wheel-Trans (Customer Service)
Telephone: 416-393-4111
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Wheel-Trans (Reservations)
Telephone: 416-393-4222
Online: mywheel-trans.ttc.ca
Corporate information
Frequently searched phone numbers and email addresses
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Employment Services
Email: jobs@ttc.ca
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Filming on TTC property
Telephone: 416-393-3764
Email: sandy.tsirlis@ttc.ca
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Legal
Telephone: 416-393-3879
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Lobbying: Lobbyist Registry Information
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Materials & Procurement
Email: sellingtottc@ttc.ca
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Media
Telephone: 416-981-1900
Email: media@ttc.ca
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Transit Enforcement Complaints Office (TECO)
Learn more: Transit Enforcement Complaints Office (TECO)