Lost articles
There's a good chance we have it.
Due to an HVAC issue, the Lost Articles Office at Bay Station is temporarily closed for in-person visits pending repairs. Please call Customer Information at 416-393-4636 for more information, or call the Lost Articles Office at 416-393-4100 from 12:00 p.m. to 5:00 p.m., Monday to Friday. Thank you for your patience.
Every year, TTC staff and riders find hundreds of items on our vehicles and properties. We record each item into a database so we can do a quick search when you contact us. Items found on TTC property by our employees or turned in by riders are sent to the TTC Lost Articles Office at 2 p.m. daily, Monday to Friday. Most items are held for 30 days (effective January 1, 2025) except for bicycles which are only held for 15 days. Canadian passports are immediately sent to Passport Canada as required by Passport Canada. International passports are held for 10 days before being sent to a consulate or embassy office.
Lost Articles Office
You will find the Lost Articles Office at Bay subway station. The office is open to the public from 8 a.m. to 4:45 p.m., Monday to Friday, except statutory holidays. You can call us at 416-393-4100, Monday to Friday, 12 p.m. to 5 p.m. (except statutory holidays).
Unclaimed articles are sold at Police Auctions Canada
The TTC sells all unclaimed articles by auction at Police Auctions Canada. You will find cameras, video equipment, umbrellas, sports equipment, electronic items, tools, jewelry and even computers for sale.