2018 Operating Statistics


The TTC Operating Statistics publication contains all the key facts and figures about the system’s performance in an annual period and is an invaluable quick reference when talking about the TTC’s achievements in service. The Operating Statistics are compiled by the Corporate Communications Department.

4. Key Facts

Busiest Bus and Streetcar Routes

(Estimated daily usage on average business day)

504 King (streetcar) … 84,000
501 Queen (streetcar) … 55,100
36 Finch West (bus) … 47,300
52 Lawrence West (bus) … 43,900
510 Spadina (streetcar) … 40,000
506 Carlton (streetcar) ... 39,000
32 Eglinton West (bus) … 38,500
512 St Clair (streetcar) ... 35,200
54 Lawrence East (bus) … 33,300
505 Dundas (streetcar) … 32,400

Subway Station Defibrillators

Automated External Defibrillators (AEDs) are installed at all 75 Subway/RT stations. The AEDs can be used in the event of cardiac emergency. Each unit is encased in appropriately labelled, glass-fronted white cabinets, 38 centimetres by 33 centimetres in size.

Passenger Information Displays

Digital video screens are located above the platforms in the majority of subway stations. A great source of information, these 101-centimetre, flat screens show TTC service updates, next-train arrival times, the date and time, as well as news, weather, advertising, charity and community messages. During emergencies, key information will appear on these screens.

Customers can also use Station Information and Next-Vehicle-Arrival screens and monitors at subway stations and transit shelters to help them make more informed decisions about their transit trips. These displays show the status of subway and surface routes that serve each station, as well as provide important updates that customers would require before paying their fare.

  • After 97 years in service – and at 32 billion customers carried – the TTC has grown to become one of the most visible and vital public service organizations in the Greater Toronto Area.
  • The TTC carries one billion customers approximately every 22 months. The TTC welcomed its 32 billionth rider in 2019.
  • Approximately 15,000 employees serve well over half-a-billion customers annually. With approximately 1.7 million customer journeys on a typical weekday, the TTC has one of the highest per-capita ridership rates in North America.
  • The TTC serves some 5.5 million people in the Greater Toronto Area, with a network of subways, streetcars, buses, and a specialized service, Wheel-Trans, for people who require accessible transportation.
  • Estimated number of cars that a TTC vehicle replaces during a typical morning rush hour:
    • Low-floor bus (12 metre): 45
    • Low-floor articulated bus (18 metre): 70
    • CLRV streetcar: 65
    • ALRV streetcar: 95
    • Low-floor articulated streetcar: 115
    • Line 3 train (4 cars): 195
    • T-1 train (6 cars): 890
    • Toronto Rocket train (6 cars): 980
      [Figures are based on TTC loading standards for each mode divided by A.M. rush average automobile occupancy (1.12) for inbound trips to the city of Toronto, 2014.]
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