Operating Statistics - 2014
20. Contact the TTC
TTC Routes, Schedules and Fares:
416-393-INFO (4636) (for 24-hour recorded voice service; operator-assisted service from 8 a.m. to 6 p.m. daily, except statutory holidays). Telecommunications Relay Service number 1-800-855-0511.
Lost Articles Office (Bay Station):
416-393-4100 (for Monday-Friday walk-in service, 8 a.m. to 5 p.m.; phone inquiries: Monday-Friday, noon to 5 p.m., closed weekends and holidays). Telecommunications Relay Service number 1-800-855-0511.
Customer Complaints/Compliments:
416-393-3030 (7 days a week, 7 a.m. to 10 p.m.) Telecommunications Relay Service number 1-800-855-0511.
TTC Photo ID Centre:
Bathurst Station, in-person visits weekdays, 3 p.m. to 7 p.m., Saturdays 10 a.m. to 2 p.m., closed Sunday and holidays.
Elevator Service Status:
416-539-LIFT (5438) or 416-393-4636, press 5, then 2.
TTC online:
The TTC is continually expanding its ability to communicate critical information to its customers. Anyone can receive information about disruptions, route changes and events at @ttcnotices on X or like the TTC on Facebook at www.facebook.com/TTCnotices or post a comment or suggestion at @ttchelps on X . To receive Subway service disruption notifications by e-mail, go to ttc.ca and register under Service Advisories. E-mail alerts include a route filtering feature and elevator status updates.
Wheel-Trans:
Trip booking: mywheel-trans.ttc.ca, 5 a.m. to 11 p.m.; RideLine 416-397-8000, 5 a.m. to 11 p.m.; Reservations 416-393-4222, same day: 5:30 a.m. to 11 p.m., advanced: 7 a.m. to 11 p.m.; Telecommunications Relay Service number 1-800-855-0511, 7 a.m. to 11 p.m.; Priority Line 416-393-4311, 24 hours; Customer Service 416-393-4111, Monday-Friday, 8 a.m. to 4 p.m.
TTC mailing address:
1900 Yonge Street, Toronto, Ontario, Canada, M4S 1Z2
Switchboard: 416-393-4000
Website: ttc.ca