Bus Stop Improvements

Bus stop improvements for accessibility
Effective until January 2027

Work description and purpose

The Toronto Transit Commission (TTC) has a responsibility to meet the Accessibility Ontario Disability Act (AODA) in making transit accessible to all of our customers. As part of this objective, the TTC will be installing new accessible bus stops or upgrading existing bus stops. Major transit expansions such as Line 5 and Line 6 will result in new routes and changes to existing routes. At this time TTC may also undertake City intersection improvements to reduce future construction impacts.


Below is a photo which helps to explain why more space is required to widen an existing bus stop concrete pad to allow for the deployment of the bus ramp to serve customers using mobility devices:


Work hours

The majority of the work will take place during the day and construction will be avoided during peak periods where possible. Some overnight and weekend work may be required during the course of this project. The City of Toronto allows work of this nature to take place between the hours of 7:00 a.m. and 11:00 p.m.


Transit impacts

  • During construction, stops will be taken out of service and temporary stops will be placed nearby.
  • “Out of Service” signs will be installed and temporary stop markers will be posted.
  • Crews across the city will be making improvements to some bus stops, where required. Each location requires different work, such as:
  • Widening bus stop concrete pads to allow the deployment of the ramp to serve customers using mobility devices.
  • Extending bus stop concrete pads to accommodate the longer articulated buses.
  • Relocating some stops within the City ROW to an area where they can be better accommodated or relocating stops closer to a protected crossing (i.e. a signalized intersection or pedestrian crossing) to encourage customer safety.
  • Building new concrete pads at bus stops where none existed before.
  • Reconstructing existing bus stop pads to bring them to a state of good repair.
  • Major transit expansions such as Line 5 and Line 6 will result in new routes and changes to existing routes.
  • Each bus stop will take a few days and in some cases a week or two to complete, pending site conditions and weather.


Note: Property owners must remove items encroaching within City property limits (boulevard), such as landscaping and/or decorative objects. If you have a sprinkler system within the boulevard, we encourage you to contact your local sprinkler installation service (to relocate/redirect the affected sprinklers).


Construction Impacts may include:

  • Noise associated with construction.
  • Lane reductions to allow crews to work safely.
  • Dust and noise related to saw cutting.
  • Minor excavation within the City right-of-way in order to lengthen the stop’s concrete pad.
  • Minor utility relocation in some areas.
  • Removal of sod located in the City property limits (boulevard), as needed to accommodate the bus stop improvements.
  • During the construction of this accessible bus stop pad, associated vehicles and equipment may temporarily restrict access to the sidewalk.
  • The City may temporarily remove, relocate or install City street furniture (i.e. shelters, bike rings, benches, litter bins). Please contact the City of Toronto at streetfurniture@toronto.ca if you have questions about City-owned street furniture (including transit shelters).


Efforts will be made to keep disruption to a minimum.


Thank you for your patience, as we continue to make Toronto Transit accessible.


For further information, please contact Dennis Amoakohene, Senior Community Liaison Officer, 416-452-5455 or dennis.amoakohene@ttc.ca


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