We want your feedback! Help inform updates to TTC’s Service Standards

The TTC is reviewing and updating its Service Standards, which guide how transit service is planned, monitored, and evaluated. 

We want to hear what matters most to you when using the TTC. Your feedback will help us better understand customer priorities and inform proposed updates to the Service Standards.

This is the first of two rounds of consultation. Please take a few minutes to complete the online survey:

Your information and responses will remain confidential. Thank you for sharing your feedback.

Alternative Formats and Contact

To request a hard copy of the survey or share feedback directly, please contact the engagement team at 647-370-5676 or khly@thirdpartypublic.ca.

Note: This initiative is separate from the ongoing 2027 Annual Network Plan engagement process.