TTC recognizes employee excellence

Last night, the TTC named its Employees of the Year at its first-ever Rewards and Recognition event, which also honoured the best-of-the-best in the areas of Leadership, Customer Service, Safety and Teamwork.

The Rewards and Recognition program, which presents awards to staff and unionized employees, aligns with the TTC's Five-Year Corporate Plan and the People Objective of creating an empowered, customer-focused workforce that values teamwork, pride in a job well done, and an organization that actively develops its 14,000 employees.

The 2015 Employee of the Year award was presented jointly to Subway Operators Patrick McLaughlin, John Bethune and Neil Preece, who went above and beyond, volunteering their time to review subway delays on Line 2 (Bloor-Danforth). Their work has resulted in a reduction in delays and a more comfortable ride for TTC customers.

TTC CEO Andy Byford also presented the CEO Special Award to Sho Kalache, in recognition of her work co-ordinating all aspects of the TTC's involvement in last summer's Pan Am/Parapan Am Games. 

The TTC is proud of Sho, Patrick, John and Neil, and of the great work done by these award recipients:

• Al Pritchard – Senior Manager

• Kevin Radeska – Cable & Telephone Technician
• Ian Ferguson – Cable & Telephone Technician

Customer Service
• Patrick Plummer – Track Inspector

• Neil Preece – Operator
• Patrick McLaughlin – Operator
• John Bethune – Operator

Teamwork Special Commendation
• Frantz Pelletier – Senior Technical Advisor
• Marco Gallegos – Engineering Technologist
• Neil Wallis – Senior Technical Advisor
• Edward W. Chan – Manager
• Tedros Sahle – Designer
• Ed Chan – Senior Designer

"I am hugely proud of the 14,000 men and women at the TTC and the service we provide to 1.8 million customers a day, on North America's third largest transit system," said CEO Andy Byford. "Our winners tonight reflect the best of the best and their example reinforces my unwavering belief that world class service can only be delivered through a well-led, highly motivated team whose efforts and hard work are overtly acknowledged."


Media contact: Corporate Communications, 416-981-1900,

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