Fare Inspector recruitment

Fare Inspectors work in partnership with other TTC employees and the community to support the TTC’s vision of a transit system that makes Toronto proud.

What are the responsibilities of a Fare Inspector?

Maintaining the integrity of the fare system, preserving TTC assets and providing excellent customer service as well as maintaining positive relations with the public
Connecting and working collaboratively with other TTC employees
Ensuring consistent and non-discriminatory education and compliance with TTC By-Law #1 and applicable statutes in accordance with the Department’s code of conduct, code of ethics, core values and mission statement

Is this job for you?

You have strong verbal and customer service skills
You’re motivated and goal-orientated
You’re organized and detail-orientated
You’re a team player with the ability to work well with others
You're able to speak multiple languages

What are the benefits of being a Fare Inspector?

Flexible shift schedules allow you to maintain work/life balance
Competitive salary with a comprehensive benefits and pension plan
Work in a dynamic team environment with skilled colleagues
Opportunities for career advancement

What is the TTC looking for in a Fare Inspector?

Strong situational assessment, analytical skills, problem-solving and decision-making skills
An enthusiasm for promoting and maintaining positive customer service and communications with the public and TTC employees
Able to maintain a calm, respectful demeanor in challenging situations
Able to exercise discretion
Successful completion of Grade 12 or recognized equivalent, combined with several years of customer service/hospitality, social services or equivalent experience
Must pass and maintain the established TTC Revenue Protection Fare Inspector recruitment and training standards and background investigation/checks, as required