Subway and streetcar customer satisfaction surveys


Available March 28 to May 1, 2022

Every year the TTC participates in an international transit survey, conducted by transit systems across North America, to gain valuable insight from customers on our service. The survey covers:

  • Availability
  • Accessibility
  • Ease of use
  • Information prior to travel
  • Information during travel
  • Reliability
  • Customer care
  • Comfort
  • Security

Your feedback is important and will help us provide even better service. Please complete these 3-5 minute surveys on our subway and streetcar service. We appreciate your feedback.  The surveys will be available from March 28 to May 1, 2022.

Complete the subway survey

Complete the streetcar survey

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