Food and Beverage Policy
The Food and Beverage Policy defines the guidelines and rules for customers when travelling with food or beverage on a Wheel-Trans vehicle.
This policy applies to all persons travelling on Wheel-Trans.
TTC Wheel-Trans staff, including contracted service providers is responsible for following this policy. TTC Wheel-Trans Supervisors and Managers are responsible for ensuring this policy is followed correctly.
Accessibility for Ontarians with Disabilities Act (2005);
Integrated Accessibility Standards Regulation, Ont. Reg. 191/11; and
Food is defined as any nutritious substance that people or animals eat or drink, or that plants absorb, in order to maintain life and growth.
Beverage is defined as a drink, including water, to provide nourishment.
Snack is defined as a small amount of food that has minimal odour and is generally eaten between meals.
Spill Proof Container is designed to prevent spilling.
- Consumption of food and beverage is permitted while traveling on the Wheel-trans vehicle, provided that it is in containers designed for travel and under the control of the customer/ support person.
- Customers are permitted to board the vehicle with food & beverage providing that the vehicle is kept clean and safe. Any food or drink that is brought on board must be in a closed container that is spill-proof.
- We ask that customers be mindful of their food & beverage choices and try to refrain from eating or drinking anything that might cause an environmental sensitivity to another customer.
- Customers may be asked to dispose of the product(s) before boarding if the Operator perceives a safety, scent (odour) or cleanliness issue.
- The customer is responsible to ensure that no litter is left behind.
- Open alcohol, drugs or any other prohibited substance is not permitted on any TTC Wheel-trans vehicle.
Exceptions will be considered by Wheel-Trans on a case-by-case basis.
P-WT-CS-112 Environmental Sensitivity Policy