Support Person Assistance Card

A support person accompanying a person with a disability is not required to pay a fare when travelling on the TTC. Customers with disabilities who travel with a support person on the TTC must apply for a TTC Support Person Assistance Card to be eligible for this fare exemption. A support person is someone who assists the card holder with communication, mobility, personal care/medical needs or with access to goods, services or facilities.

Upon payment of fare by or for the card holder, the Support Person Assistance Card permits one (1) support person to travel with the card holder on the TTC on a single fare. Additional companions must pay a fare. A card holder may travel with different support persons at different times.

Application process

Customers must apply for a Support Person Assistance Card in order to travel with their support person on a single fare.

The Support Person Assistance Card application (PDF) can be downloaded here and is available on request by phone. Customers can call TTC Customer Service at 416-393-3030. A regulated authorized health care professional must certify that the applicant:

• has a temporary or permanent disability
• requires a support person

Eligible applicants will be provided with a Support Person Assistance Card, issued to the person with the disability, when the completed form is processed. There is no charge for the Support Person Assistance Card.

Note: Health care professionals may charge a fee to get the application form signed.

The Support Person Assistance Card will need to be renewed every 3 years, on the cardholder’s birthday, since disabilities may change. Temporary cards with a shorter expiry date will be available for temporary disabilities.

Applications can be submitted:

By mail

Mail completed application to the TTC with two (2) colour passport photos signed on the reverse by the authorized regulated health care professional who completes Part C of the Application. Applications can be mailed to:

TTC Support Person Assistance Card
1900 Yonge Street Toronto, Ontario
M4S 1Z2

In person

Submit your application and get your photo taken at Sherbourne Station Photo ID Centre. Please note that Sherbourne Station is not accessible.

Customers can also get their photo taken at the Davisville Customer Service Centre. Please note that applications processed at the Customer Service Centre will be mailed to the applicant.