Please stay off the tracks
For your safety, please stay off the tracks
It’s dangerous and illegal
Going down to the tracks puts your life at serious risk. It also disrupts subway service and impacts the commute for thousands of customers.
The rail that powers the subway trains carries 600 volts of electricity, enough to start a fire or cause severe injury or death with the slightest contact.
It is not just dangerous, it’s also illegal to go to the tracks. Trespassers can face a fine of up to $5,000.
In 2024, X [insert number people] illegally trespassed onto the tracks, causing more than X [delays to subway service]. Please stay off the tracks, to help us keep our service moving.
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What to do if you drop something on the tracks
If you drop something on the tracks while you are waiting for a subway train, please do not go down to get it. Speak to a TTC employee so they can help you. You can connect with an employee by:
- Using the Passenger Assistance Intercom located in the Designated Waiting Area (DWA) on the platform, or at the entrance to a station
- Speaking to a Customer Service Agent at the fare gates
- Looking for someone in a TTC uniform or orange TTC vest
If you see someone going down to the tracks, notify a TTC employee if you see one of the platform, or use the Passenger Assistance Intercom in the DWA.