Fare Inspector recruitment

Fare Inspectors work in partnership with other TTC employees and the community to support the TTC’s vision of a transit system that makes Toronto proud.

What are the responsibilities of a Fare Inspector?

  • Maintaining the integrity of the fare system, preserving TTC assets and providing excellent customer service as well as maintaining positive relations with the public
  • Connecting and working collaboratively with other TTC employees
  • Ensuring consistent and non-discriminatory education and compliance with TTC By-Law #1 and applicable statutes in accordance with the Department’s code of conduct, code of ethics, core values and mission statement

Is this job for you?

  • You have strong verbal and customer service skills
  • You’re motivated and goal-orientated
  • You’re organized and detail-orientated
  • You’re a team player with the ability to work well with others
  • You're able to speak multiple languages

What are the benefits of being a Fare Inspector?

  • Flexible shift schedules allow you to maintain work/life balance
  • Competitive salary with a comprehensive benefits and pension plan
  • Work in a dynamic team environment with skilled colleagues
  • Opportunities for career advancement

What is the TTC looking for in a Fare Inspector?

  • Strong situational assessment, analytical skills, problem-solving and decision-making skills
  • An enthusiasm for promoting and maintaining positive customer service and communications with the public and TTC employees
  • Able to maintain a calm, respectful demeanor in challenging situations
  • Able to exercise discretion
  • Successful completion of Grade 12 or recognized equivalent, combined with several years of customer service/hospitality, social services or equivalent experience
  • Must pass and maintain the established TTC Revenue Protection Fare Inspector recruitment and training standards and background investigation/checks, as required
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