On October 23, 2023, TTC Board members, management and staff, and members of the Advisory Committee on Accessible Transit (ACAT) hosted the TTC’s Public Forum on Accessible Transit in a hybrid (in-person and virtual) format. This event is held annually to hear from the public about the accessibility of conventional TTC and door-to-door (Wheel-Trans) public transit services in Toronto.
TTC staff shared a presentation highlighting recent accessibility initiatives and plans for the continued improvement of transit in Toronto, including the Wheel-Trans 10-year Strategy, Family of Services, and the Easier Access project initiatives. The presentation was followed by a facilitated question and answer period, which provided the opportunity for customers to ask questions, share their experiences, provide feedback, concerns and other comments directly to a panel of senior management and the ACAT Chair.
Approximately 120 people participated in the event in-person (at the Toronto Reference Library) and online. Feedback gathered through the event will be used to inform the TTC’s accessibility planning activities.