Fostering a culture of sustainability, accountability and transparency
To be successful in our Sustainability goals set out in the Innovation and Sustainability Strategy, we must commit to a focus on: Culture, Accountability, and Transparency.
Fostering a TTC culture of sustainability is critical. Progress will require all employees to take accountability for their part in environmental sustainability.
| Work Streams | Goals | Benefits |
| Foster a Culture of Sustainability | Accelerate internal and external communications to deepen awareness of the TTC's role in fighting the climate crisis and motivating people to action. | Improve awareness of the work underway inside and outside of the organization, and integrate climate action into everyday responsibilities. |
| Commit to Ongoing Consultation | Perform traditional and innovative engagement to understand customer pain points and potential solutions, barriers of transit, and the revitalization of this land. | Create meaningful and impactful results for our diverse range of customers. |
| Drive Transparency and Accountability | Make TTC’s sustainability commitments and ongoing environmental performance visible to the public by providing an annual TTC Environmental Sustainability Performance report that measures progress against the strategy. This commitment to transparency to the TTC Board, the public, and TTC’s funding partners will drive accountability. | Drive accountability of the actions outlined in this strategy and encourage sustainable transportation choices. |
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Culture
One of our primary roles is to embed sustainable thinking into the TTC’s culture. We aim to always recognize our important role in protecting the environment and to empower our employees to problem solve for a sustainable future. Our goal is to implement tangible, collaborative strategies that harness the profound knowledge and experience of our diverse and multidisciplinary workforce. We aim to empower every employee to identify sustainable solutions and integrate climate considerations into their respective roles. By doing so, we can leverage the full potential of our collective knowledge and capabilities to do our part to help the climate crisis.
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Accountability
To make sure we are successful, we also need to hold ourselves and each other accountable. That means detailing our plans, highlighting the resource needs, and committing to success.
We will make our sustainability success and challenges visible to the public. Beginning in 2024, we will provide an annual report to communicate our progress toward the actions outlined in this strategy. TTC to reduce its environmental impact while increasing its resilience to the climate.
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Transparency
Accountability also requires us to be transparent about our progress, including our successes and challenges. To that end, the Innovation and Sustainability Program will provide annual reports on the status of our Action Plan.
The Innovation and Sustainability Strategy aims to create meaningful and impactful results for the TTC, the community it serves, and the environment. To ensure our environmental sustainability is informed by accessibility, diversity, equity and inclusion, we will use various forums such as the TTC’s Customer Panel, Advisory Committee on Accessible Transit, and Indigenous Consultant to gather feedback at the early stages for the actions outlined in this strategy.
We will disclose annual environmental sustainability performance. Transparent disclosure of our environmental sustainability performance will provide customers with the information necessary to make informed transportation decisions. By highlighting the positive impact of their choices, we hope to culture a sense of ridership pride.