Our Hiring Process


Get the answers to some of our most asked questions about careers at the TTC.

Whether you’re just starting your career or looking for your next opportunity, this section answers some of the most common questions about working with us.

TTC Hiring Process

Your path to a meaningful career starts here. At the TTC, we’re committed to a fair, transparent, and welcoming recruitment process. Here's what you can expect—step by step.

Step 1: Resume & Application
Craft a strong first impression!

Submit your application through our online portal. A great resume and tailored cover letter can set you apart.

Tips to stand out:

Create a candidate profile (only one account)

Ensure contact info and education history are up to date

Customize your resume and cover letter for each role

Include the job’s Requisition ID

Apply before 11:59 p.m. EST on the closing date

Step 2: Screening & Shortlisting
We take a fair and equitable approach.

Our recruitment team carefully reviews applications to identify qualified candidates based on the role's key requirements.

What we look for:

  • Relevant skills and experience
  • Alignment with the role and TTC values
  • Accurate and complete applications

Step 3: Assessments & Interviews
Let your skills and experience shine!

Shortlisted candidates may be invited to complete assessments and interviews, depending on the role.

Interviews may include:

  • Phone screening
  • Panel interviews (virtual or in-person)
  • Situational or behavioural questions using the STAR method

Download the Interview Preparation Guide

Step 4: Selection
Making the right choice.

The hiring team considers interview performance, assessment results, and role fit to make a final decision.

Step 5: Offer & Background Checks
Welcome to the team!

Successful candidates receive a conditional offer outlining next steps.

Depending on the role, pre-employment may include:

  • Pre-placement medical
  • Drug testing
  • Police reference check
  • Safety training

Step 6: Onboarding
Start strong.

Onboarding sets you up for success with training, resources, and everything you need to begin your TTC journey.

You’ll complete:

  • Banking and personal information forms
  • Document submissions
  • Start date confirmation

Tips & Advice When Applying
Make the most of your application.

Creating a Profile

  • Keep information accurate and updated
  • Set job alerts under “Saved Searches/Alerts”

Resume & Cover Letter

  • Tailor each submission
  • Check for accuracy before submitting

Interview Tips

  • Do your research
  • Use the STAR method
  • Prepare questions for your interview panel

Networking

  • Connect with TTC recruiters on LinkedIn
  • Follow up with a thank-you email
  • Attend TTC career events

Frequently Asked Questions

You ask, we answer.

Still have questions? Contact us at Recruitment@ttc.ca

  • How do I access the TTC Career Centre?

    1. Using your web browser go to the TTC Career Centre.
    2. The “Career Opportunities” home page displays. Select “Sign In” from the top-right corner of the screen.
    3. On the “Sign In” page, select “Create an account.”

    Note: You should have a detailed resume ready to upload online. Your resume should include up-to-date information about your relevant skills and full work experience. 

  • How do I register a candidate profile?

    1. Enter your account details and select “Create Account.”
    2. On first access, you will be asked to read and accept the Data Privacy Consent Statement. If you agree, select “Accept.”

      Note: If you elect to decline you will not be able to create your profile and will not be able to apply for job postings.

    3. Once accepted, the “Candidate Profile” page displays. Upload your resume and cover letter.
    4. Once uploaded, a built-in resume scanning tool will automatically extract your resume information into relevant field categories.
    5. Review your uploaded information and modify or add profile details as required. Select “Save.”
  • How do I search for a job and create email alerts?

    All of our jobs are posted on our Career Opportunities page.

    Stay updated on new job opportunities by creating a job alert. Simply click on ‘Saved Searches/Alerts’ at the top of the page, select ‘Create New Job Alert,’ and choose the job types that interest you.

  • How do I apply for a job on TTC Career Centre?

    1. On the “Career Opportunities” page, click the “Select Action” drop-down aligned with the job you wish to apply for and select “Apply.”
    2. Your “Candidate Profile” page will display. Add and update profile details.
    3. Select “Next.”
    4. Review the application form and answer the job-specific questions.
    5. Select “Apply.”
    6. The “Job Applications Confirmation” screen displays.
     
  • How do I update my application/resume?

    Once submitted, no changes can be made to your resume, and you cannot change application answers. You may withdraw your application by visiting the Jobs Management tab along the top of the TTC Career Centre homepage.  If you have withdrawn your application and would like to reapply, you may resubmit the original application by selecting Resubmit under the Jobs Applied Action menu. Please note, once the job posting deadline has passed you will not be able to resubmit a withdrawn application.
  • I’ve missed the deadline to apply for a role, what can I do?

    We are unable to accept applications after the posting deadline has passed. We recommend you set up an email alert to be the first to know when the opportunity becomes available again. Get help creating email job alerts.

  • My application status still shows “In Progress”, when will I hear back?

    Due to high volume, it may take us some time to review all applications and we appreciate your patience. At any time, you can log into your dashboard on our Careers site to get a general status update. We thank you for your interest and advise that only those applicants who will be advancing to the next stage of the recruitment process will be contacted. 

"How to" tools and techniques

 

  • What is the best file format to submit my resume?

    You may upload/submit your cover letter and resume to the TTC Career Centre in any of the following formats: Microsoft Word (DOCX), PDF, Image and Text. We prefer PDF or Microsoft Word, so that your application profile will be correctly pre-populated into the fields.
  • How do I know if my application has been received?

    You will see confirmation that your application has been received once you’ve submitted your application. You will also receive confirmation via email acknowledging receipt of your application.
    The Job Applications tab on your TTC Career Centre account will list all job applications you have submitted to the TTC.

  • Can I submit my resume/application by fax/mail?

    All applications must be submitted online. Accommodation is available for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact Talent Management at 416-393-4570 or jobs@ttc.ca

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